To discuss your Securus CBS-TDCJ account or other accounts, call
800-844-6591
or email us at
customerservice@securustech.net
or visit our website at
www.securustech.net
Representatives are available 24 hours, 7 days a week
To view or print a brochure: English Spanish
Trouble Reporting
If you suspect fraudulent activity on your account or had a call that was disconnected prematurely, contact the CBS Dispute Center at: http://www.securustech.net/consumersolutions.asp.
For complaints about the offender phone service provider, contact
Texas Department of Criminal Justice
Offender Telephone System Management Office
P.O. Box 4016
Huntsville, TX 77342-4016
NOTE: The Texas Department of Criminal Justice can only address complaints regarding offenders in its custody.
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